Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world’s largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech’s engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions.

About Team:

The Test Automation Engineer would be an active member within the Software Quality Engineering Organization, responsible for providing automation and test support for the SW releases of our client.

Responsibilities:

• Automated testing of client product using Python-based automation framework.
• New test script development for end-to-end product testing using an automation framework.
• Test result analysis for executed tests using test framework logs, product logs, and monitoring tools.
• Support and extension of the automation framework.
• Develop new automation tools.
• Detection of weak points in existing automated processes and flows, elimination of these items and control over efficiency for automated flows and processes.
• Communication with other departments like Development, DevOps, TechOps, aligning goals and priorities for the Test Automation Group with company priorities and strategy.
• Participate in Agile software development initiatives (standup, planning, Increment planning) to support innovation and enhancement of the automation framework and tools through iteration/functionality testing.

Qualifications

• 5+ years in automation roles, with solid knowledge of software development and testing.
• Experience with Python 3.x and/or Java.
• Strong knowledge of OOP, algorithms, and multithreading.
• Proficient with Linux-based OS.
• In-depth understanding of VoIP, SIP, WebRTC architecture, and microservices.
• Practical experience with Asterisk or FreeSwitch PBX.
• Network troubleshooting skills (OSI model, real-time protocols, network management).
• Experience with MySQL, Git, JIRA, and version control systems.
• Strong analytical, troubleshooting, and team collaboration skills.

Nice to have:

• REST API automation and SDK integration (Java, Python, C++).
• Experience with AWS/GCP automation, CI/CD pipelines.
• Test automation for cloud computing (private/public).
• Docker and containerization knowledge.
• Web UI automation with Selenium.

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
• Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.