Job Title: QA & Support Engineer

Location: Chennai

Employment Type: Full-time / Contract

Experience Level: 3+ years of experience in QA or Support Engineering roles (preferably in product or SaaS startups)

Compensation: Competitive; based on experience and versatility

About Us

We are a nimble, product-focused company building functional, scalable, highly AI-powered web and mobile apps with a strong backend workflow layer for both consumers and enterprises, using modern low-code tools. We’re bootstrapped and lean—focusing on rapid iterations and real-world impact.

Our technology stack includes FlutterFlow for UI, Supabase for backend, and n8n as our primary automation platform—with supporting tools like BuildShip used for advanced AI orchestration. We are committed to quality, agility, and a seamless end-user experience.

Role Overview

We are seeking a sharp, resourceful QA & Support Engineer with a strong grasp of low-code stacks and backend automation, particularly n8n. You will be responsible for owning the final signoff on all releases to production, ensuring that every deployment meets our high standards for functionality, stability, and performance.

This is a highly cross-functional role that blends hands-on QA testing, backend diagnostics, and workflow validation. You will be embedded within product, engineering, and automation teams, acting as both gatekeeper and guardian for user-facing quality.

Responsibilities

 

Quality Assurance (App, DB & Workflows)

Ø Design and execute test plans and test cases for mobile/web apps built in FlutterFlow

Ø Validate end-to-end functionality across UI, Supabase (PostgreSQL), and n8n workflows

Ø Perform regression, exploratory, and smoke testing before production releases

Ø Act as the final signoff authority for all production pushes, including new features and hotfixes

Ø Simulate real-world behavior using emulators, real devices, and cross-platform testing tools

Technical Support & Triage

Ø Triage and resolve user-reported issues or platform-level bugs

Ø Inspect Supabase logs, webhook failures, RLS violations, and n8n automation breakdowns

Ø Debug broken logic flows and collaborate with developers to pinpoint root causes

Ø Monitor and escalate tickets through internal systems (Jira, Notion, Trello)

Monitoring & Continuous Improvement

Ø Proactively monitor app health, backend stability, and workflow uptime using tools like Supabase Studio, Sentry, Posthog

Ø Recommend and implement QA best practices for low-code CI/CD workflows

Ø Maintain detailed release documentation, test logs, and knowledge-sharing guides

Ø Advocate for process improvements in testing, deployment verification, and rollback plans

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Required Skills

Ø 3+ years in QA or Support Engineering, preferably within a product or startup environment

Ø Strong working knowledge of n8n and automation logic validation

Ø Familiarity with FlutterFlow: logic flows, widget behavior, deployment processes

Ø Experience with Supabase: table schema, RLS rules, error logs, PostgreSQL basics

Ø Ability to independently debug issues across automation, database, and UI layers

Ø Strong documentation, communication, and stakeholder coordination skills

Ø Clear understanding of QA workflows and their role in production risk mitigation

Bonus Skills (Preferred but Not Mandatory)

Ø Test automation experience (Testim, Playwright, or low-code testing tools)

Ø SQL scripting and data validation in a multi-tenant architecture

Ø Familiarity with observability tools: Sentry, LogRocket, Supabase Studio

Ø Experience with Postgres stored functions, triggers, or Supabase Auth

Ø Hands-on experience with Google Cloud Platform (GCP) administration, including managing cloud functions, monitoring tools, IAM permissions, and deployment environments

Ideal Candidate Profile

Ø You are thorough, systematic, and have a proactive mindset for preventing production defects

Ø You appreciate the power of low-code platforms but know when to dig deeper

Ø You are comfortable being the final QA checkpoint before production

Ø You thrive in a collaborative, lean, and fast-paced development environment

How to Apply

Please share:

Ø Your CV / LinkedIn

Ø Any sample QA plans, test cases, or automation flows you’ve contributed to

Ø A short note on why you’d be a good fit for this role and how you approach quality in fast-paced teams