Agile Testing, Whole-Team Quality and AI with Lisa Crispin | BrowserStack Talks

How has our understanding of quality changed from the early days of extreme programming, through DevOps, and into the age of AI? In this episode of BrowserStack Talks, David sits down with Lisa Crispin, co-author of the Agile Testing books with Janet Gregory, to talk about whole-team quality and what testers need to thrive next. They cover why DevOps is really just good software development, why small batches still beat big releases, what shift left should actually mean, and how to prioritize risks instead of testing every permutation. Lisa also shares how AI tools can free teams up for more human conversations, how to build a quality culture in remote and hybrid teams, and why communication is the most underrated skill in testing. Chapters 0:00 Welcome to BrowserStack Talks with Lisa Crispin 2:30 Whole-team quality: from extreme programming to DevOps 5:45 The biggest hurdles: continuous integration and small batches 8:11 "I don't have time to test" 10:26 What shift left should really mean 13:48 Streamlining pipelines and risk-based testing 19:09 AI, continuous delivery and the future of testing 23:00 Where AI provides genuine value for testing teams 27:21 Balancing continuous deployment and exploratory testing 30:10 Observability and testing 31:17 Quality culture in remote and hybrid teams 36:10 Core competencies for testers in the next 5-10 years 40:24 Quickfire round 49:08 Where to find Lisa Find Lisa: https://lisacrispin.com Subscribe to BrowserStack Talks so you never miss an episode. #BrowserStackTalks #AgileTesting #SoftwareTesting #Podcast Get instant access to 3,500+ real mobile devices and browsers on our software testing platform that scales as your testing needs grow. Start for free - browserstack.com Join 7,000+ QA engineers on our Discord and discuss advanced testing strategies and stay ahead of industry trends: https://discord.com/invite/TGZmWQFg88 Follow us on ➡️ X - https://www.twitter.com/browserstack ➡️ LinkedIn - https://www.linkedin.com/company/browserstack/ ➡️ Facebook - https://www.facebook.com/BrowserStack/ ➡️ Instagram - https://www.instagram.com/browserstack © 2026 BrowserStack. All rights reserved.