anil sharma
@anilsharma0897_zkhjr
Software Test Engineerat Appy Pie
3-5 years experience
Open to work34 followers·10 following
Results-driven Software Test Engineer / QA Engineer with 4+ years of experience in software quality assurance, specializing in Web, Mobile, API, and AI-powered SaaS product testing. Experienced in testing complex, customer-facing products including AI Chatbots, GPT Bots, Voice Bots, Live Chat, Help Desk, CRM, and Workflow Automation platforms, with strong exposure to third-party integrations and end-to-end business workflows. Strong expertise in Functional, Regression, Smoke, Sanity, Integration, System, End-to-End (E2E), UAT, UI, Cross-Browser, Cross-Platform, and REST API Testing. Skilled in designing test scenarios and test cases, executing test cycles, validating requirements, identifying edge cases, performing defect lifecycle management, conducting root-cause analysis, and supporting release validation. Hands-on experience with JIRA, Postman, Selenium WebDriver, Playwright, and Appium, with a growing focus on test automation and API automation. Experienced in validating AI/LLM-powered applications, including chatbot conversation flows, prompt behavior, response accuracy, contextual understanding, fallback scenarios, hallucination-related scenarios, guardrails, negative prompts, prompt injection scenarios, bot-to-human handovers, and multi-turn conversations. Familiar with testing RAG-based workflows, AI-generated responses, tool integrations, and conversational user experiences from a QA perspective. Experienced in testing REST APIs by validating request and response payloads, HTTP methods, status codes, headers, authentication/authorization, business rules, positive and negative scenarios, error handling, data consistency, and API-to-UI integration. Strong understanding of validating backend workflows and third-party integrations to ensure reliable end-to-end functionality. Hands-on experience testing applications across Chrome, Firefox, Edge, and Safari, as well as Windows, Android, and iOS environments. Tested multi-channel deployments across websites, mobile applications, WhatsApp, Telegram, Facebook, and embedded chatbot widgets, including cross-device and cross-platform compatibility. Experienced in Agile/Scrum environments, actively participating in requirement analysis, sprint planning, backlog grooming/refinement, daily stand-ups, sprint reviews, retrospectives, defect triage, and release discussions. Effective collaborator with developers, product managers, business teams, and other stakeholders to clarify requirements, identify risks, communicate defects, and ensure quality throughout the software development lifecycle. Strong understanding of SDLC, STLC, defect management, severity vs. priority, risk-based testing, exploratory testing, test coverage, regression planning, release validation, and production verification. Experienced in managing and tracking 2,157+ JIRA issues, including defects, tasks, and stories, while maintaining clear documentation and traceability. Known for a detail-oriented, analytical, and quality-focused approach, with the ability to understand complex product workflows, identify functional and integration risks, reproduce difficult defects, and contribute practical QA insights throughout the product lifecycle. Currently focused on strengthening automation, API automation, Playwright/Selenium, CI/CD, performance testing, and AI-assisted QA practices to build broader end-to-end testing capabilities
Haldwani
Joined Sep 21, 2026